Score from 629 reviews
- 20, rue Charles Gounod, 97400 Saint-Denis,
Reunion - 
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Highlights
Complimentary wi-fi property-wide
Entirely smoke-free property
Comfortable family rooms
Sun-filled terrace
Parking directly at the property
Daily room cleaning service
Complimentary wi-fi property-wideEntirely smoke-free propertyComfortable family roomsSun-filled terraceParking directly at the propertyDaily room cleaning serviceEach of our rooms is equipped with a flat-screen TV and satellite channels, perfect for catching up on your favorite shows. Need a little extra space? Some rooms even come with a comfortable seating area. And of course, every room has its own private bathroom for your convenience.
Our friendly team is available at the 24-hour front desk, ready to assist you with anything you need during your stay. Cilaos is just a scenic 95 km away, and if you’re flying in, Roland Garros Airport is only a short 9.5 km from us. Come and enjoy a relaxing stay at Hotel Austral!
Parking at Hotel Austral by Exsel is subject to availability due to limited spaces.
Please inform in advance of your expected arrival time. At Hotel Austral by Exsel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Austral by Exsel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Austral by Exsel, all special requests are subject to availability and may incur additional charges.
Superior Double Room Description, photos, price, amenities
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- clothes rack,
- safe deposit box,
- baby cot/crib,
- hardwood/parquet flooring,
- air conditioning,
- work desk,
- wardrobe/closet,
- electric blanket
- shower,
- bathtub,
- private bathroom,
- toilet,
- complimentary toiletries
- television (tv),
- satellite tv channels,
- telephone,
- flat-screen tv
- minibar,
- electric kettle
- towels,
- wake-up service
- individually controlled air conditioning for room
The double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit provides 1 bed.
Room size:
Superior Double Room - 25 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Double Room - Disability Access Description, photos, price, amenities
- safe deposit box,
- wardrobe/closet,
- tile/marble flooring,
- clothes rack,
- air conditioning,
- work desk,
- electric blanket,
- baby cot/crib
- private bathroom,
- toilet,
- shower,
- complimentary toiletries
- telephone,
- television (tv),
- satellite tv channels,
- flat-screen tv
- minibar
- towels,
- wake-up service
- individually controlled air conditioning for room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit provides 1 bed.
Room size:
Double Room - Disability Access - 25 m2
Bedroom 1 – Double bed
Max persons: 2
Double Room Description, photos, price, amenities
- electric blanket,
- baby cot/crib,
- air conditioning,
- clothes rack,
- work desk,
- safe deposit box,
- wardrobe/closet,
- hardwood/parquet flooring
- shower,
- toilet,
- private bathroom,
- bathtub,
- complimentary toiletries
- telephone,
- satellite tv channels,
- flat-screen tv,
- television (tv)
- minibar
- towels,
- wake-up service
- individually controlled air conditioning for room
The double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with satellite channels. The unit provides 1 bed.
Room size:
Double Room - 18 m2
Bedroom 1 – Double bed
Max persons: 2
Double or Twin Room Description, photos, price, amenities
- clothes rack,
- work desk,
- safe deposit box,
- hardwood/parquet flooring,
- baby cot/crib,
- electric blanket,
- wardrobe/closet,
- air conditioning
- toilet,
- shower,
- complimentary toiletries,
- private bathroom,
- bathtub
- flat-screen tv,
- telephone,
- satellite tv channels
- electric kettle,
- minibar
- wake-up service,
- towels
- individually controlled air conditioning for room
The twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit provides 2 beds.
Room size:
Double or Twin Room - 25 m2
Bedroom 1 – Single bed
Max persons: 2
One-Bedroom Suite Description, photos, price, amenities
- sofa,
- seating area,
- safe deposit box,
- wardrobe/closet,
- baby cot/crib,
- work desk,
- clothes rack,
- hardwood/parquet flooring,
- air conditioning,
- electric blanket
- toilet,
- private bathroom,
- shower,
- complimentary toiletries,
- bathtub
- telephone,
- flat-screen tv,
- satellite tv channels
- minibar,
- electric kettle
- towels,
- wake-up service
- individually controlled air conditioning for room
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features parquet floors, a seating area with a flat-screen TV with satellite channels, a minibar, a wardrobe, as well as a safe deposit box. The unit is equipped with 1 bed.
Room size:
One-Bedroom Suite - 40 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Choose your ideal room at Hotel Austral by Exsel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room - Disability Access
- Double Room
- Superior Double Room
- Double or Twin Room
- One-Bedroom Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
hotel bar, breakfast served in room, on-site coffee shop
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, temperature-controlled/heated pool, sunbeds and beach chairs, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage, disabled-access parking
Reception & guest support
24/7 front desk, currency exchange service, baggage hold, invoices available
Shared spaces for guests
outdoor terrace area, guest lounge / tv room
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 15:00 hours
Check-outFrom 10:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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